Predicts 2021: Digital Workplace Infrastructure and Operations

Covid-19 restrictions introduced in early 2020 proved to be a rude awakening for many organizations as they were forced to cobble together plans and infrastructure necessary to enable their newly anointed  remote workers. As the desire for a return to some level of normalcy in 2021 is fueled by the promise of more readily available vaccines, organizations must begin to plan accordingly. Some will choose to return to their pre-pandemic cubicles and familiar routines. Others will continue to enable employees to work remotely, and with improvements to infrastructure and operations (I&O) to improve the user experience. From September 2019 through September 2020, Gartner had nearly 6,000 client inquiry interactions on digital workplace I&O. Our understanding of Gartner’s expert analysis and related predictions through 2025, including such topics as:

  • Use of a unified console for endpoint management and security tasks
  • Refined use cases for desktop virtualization deployments
  • Continuous engineering becomes a reality thanks to time savings afforded by endpoint analytics and automation
  • Promotion of digital workplace services leaders to C-level roles
  • Cost reduction made possible by Windows application delivery through MSIX (Windows app package format) and application virtualization

How does your organization’s strategy for ensuring security, increasing efficiency and providing a great user experience in the digital workplace stacks up against Gartner’s I&O recommendations? Find out now by downloading your complimentary copy of “Predicts 2021: Digital Workplace Infrastructure and Operations*,” today!

*Gartner, Predicts 2021: Digital Workplace Infrastructure and Operations, Stuart Downes, Dan Wilson, Nathan Hill, Michael Silver, Chris Silva

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