List of Subprocessors
The following subprocessors and our affiliates listed below may provide services in support of one or more of the products and services offered to you by Ivanti under an agreement (including a data processing addendum).
Current customers can sign up to receive updates to Ivanti’s list of subprocessors at our Ivanti Community page.
Products or Services
Name
Address
Privacy contact
Location(s)
Purpose of Processing
Cherwell Service Management, Cherwell Asset Management
Amazon Web Services, Inc.
410 Terry Avenue, North Seattle, WA 98109-5210, USA
États-Unis
Infrastructure and data hosting, CDN, Operations
Cherwell Service Management, Cherwell Asset Management
Microsoft Azure
One Microsoft Way, Redmond , Washington 98052, USA
Microsoft Enterprise Service Privacy Microsoft Corporation One Microsoft Way Redmond, Washington 98052 USA
Australie, Canada, Pays-Bas, Royaume-Uni, États-Unis
Infrastructure and data hosting, CDN, Operations
Cherwell Service Management, Cherwell Asset Management
New Relic, Inc.
188 Spear St, San Francisco, CA 94105, USA
États-Unis
Logging, infrastructure monitoring & application monitoring
Cherwell Service Management, Cherwell Asset Management
Palo Alto Networks, Inc.
3000 Tannery Way, Santa Clara, CA 95054, USA
États-Unis
Network firewall and endpoint security
Connect Secure (VPN), Ivanti NAC, Ivanti Neurons for Zero Trust Access, Ivanti Neurons for Secure Access
New Relic, Inc.
188 Spear St, San Francisco, CA 94105, USA
États-Unis
Logging
Connect Secure (VPN), Pulse Policy Secure
Benison Tech USA, Inc
2100 Geng Road Embarcadero Place, Suite 210, Palo Alto, CA 94303, USA
Inde
Engineering contractor services
Data Center Discovery
Cloudsphere
425 Tasso Street, Palo Alto, CA 94301, USA
États-Unis
On premise agentless Data Center Discovery service
Endpoint Manager Mobile
Amazon Web Services, Inc.
410 Terry Avenue, North Seattle, WA 98109-5210, USA
États-Unis
Ivanti End Point Manager Mobile (Core) App Gateway, Dedicated Core
Endpoint Manager Mobile
NetNumber Inc.
650 Suffolk Street, Suite 307, Lowell, MA 01854, USA
Pays-Bas, États-Unis
Carrier and country lookup
Endpoint Manager, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
Amazon Web Services, Inc.
410 Terry Avenue, North Seattle, WA 98109-5210, USA
Australie, Allemagne, Japon, Singapour, États-Unis, Irlande
Infrastructure and data hosting, CDN, Operations
Endpoint Manager, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
Microsoft Azure
One Microsoft Way, Redmond , Washington 98052, USA
Microsoft Enterprise Service Privacy Microsoft Corporation One Microsoft Way Redmond, Washington 98052 USA
Australie, Allemagne, Japon, Singapour, États-Unis, Irlande
Infrastructure and data hosting, CDN, Operations
Endpoint Manager, Cherwell Service Management, Cherwell Asset Management
Crowdstrike, Inc.
150 Mathilda Place, Sunnyvale, CA 94068, USA
États-Unis
Endpoint and Cloud Workload Protection.
Endpoint Manager, incapptic Connect, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
Answer Connect
1033 SE Main St Portland, OR 97214, USA
États-Unis
This service is Optional. 24x7 Support overflow call answering service
Endpoint Manager, incapptic Connect, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
Persistent Systems Limited
402 Senapati Bapat Road, Pune 411016, Inde
Inde
Provides technical support services
Endpoint Manager, incapptic Connect, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
Splunk, Inc.
270 Brannan Street, San Francisco, CA 94107, USA
[email protected], Splunk Inc. Office of the Data Protection Officer, 270 Brannan Street, San Francisco, CA 94107, USA
États-Unis
Logging used for trouble shooting
Endpoint Manager, incapptic Connect, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Endpoint Manager Mobile
New Relic, Inc.
188 Spear St, San Francisco, CA 94105, USA
États-Unis
Logging,
Infrastructure monitoring & application monitoring
Endpoint Manager, Ivanti Service Desk, Ivanti Neurons, AppStation, Docs@Work for iOS, Web@Work for iOS, Ivanti Neurons for Unified Endpoint Management, Ivanti Neurons for MDM, Docs@Work for Android, Help@Work, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS, Go for Android, Go for iOS
AWAN InfoTech Private Limited
Anejas Towers, Fifth Floor, No: 4 & 5, Developed Plots, Industrial Estate, OMR, Perungudi, Chennai - 600096, Tamilnadu, India
Inde
24/7 Network Operation Center and Database Administrator
GoldMine, Endpoint Security, Ivanti Neurons for ITSM, Xtraction, Desktop and Server Management, Contrôle des périphériques, Automation, Workspace Control, Password Director
Persistent Systems Limited
402 Senapati Bapat Road, Pune 411016, Inde
Inde
Provides technical support services
Help@Work
TeamViewer Germany GmbH
Bahnhofsplatz 2 73033 Göppingen, Allemagne
[email protected] or TeamViewer Germany GmbH, for the confidential attention of the DPO, Bahnhofsplatz 2, 73033 Göppingen, Germany
Allemagne
Help@Work integration. Provide remote access capabilities to the mobile device
incapptic Connect
Macstadium
3525 Piedmont Rd NE Building 7, Suite 700, Atlanta, GA 30305, USA
Irlande
Infrastructure as a Service provider for Incapptic Connect
Ivanti Neurons
Full Story, Inc.
120 Ottley Dr. NE , Atlanta, GA 30324, USA
États-Unis
Website analytics
Ivanti Neurons
Microsoft Azure
One Microsoft Way, Redmond , Washington 98052, USA
Microsoft Enterprise Service Privacy Microsoft Corporation One Microsoft Way Redmond, Washington 98052 USA
Australie, Canada, Allemagne, Royaume-Uni, États-Unis
Infrastructure and data hosting, CDN, Operations
Ivanti Neurons
MongoDB Limited
1633 Broadway, 38th Floor, New York, NY 10019, USA
États-Unis, Irlande
Storage of environment configuration, engine data, and audit logs
Ivanti Neurons
New Relic, Inc.
188 Spear St, San Francisco, CA 94105, USA
États-Unis
Infrastructure monitoring platform & Logging
Ivanti Neurons
Qualys, Inc.
919 E Hillsdale Blvd, 4th Floor Foster City, CA 94404, USA
Qualys Privacy Administrator: 919 E. Hillsdale Blvd., 4th Floor, Foster City, CA 94404, USA [email protected]
États-Unis
Vulnerability Management
Ivanti Neurons Digital Assistant
Espressive, Inc.
5201 Great America Parkway, Suite 110 Santa Clara, CA 95054, USA
États-Unis
Espressive's Barista Chatbot is integrated into Ivanti Neurons Digital Assistant
Ivanti Neurons for Discovery
Virima, Inc.
1155 Mount Vernon Hwy Ste 800, Atlanta, GA 30338, USA
États-Unis
Ivanti Neurons for Discovery Service Mapping, escalated support
Ivanti Neurons for Healthcare
Cynerio, Inc.
The Yard,, 157 Columbus Ave., New York, NY 10023, USA
États-Unis
IoT platform for Ivanti Neurons for Healthcare, escalated support.
Ivanti Neurons for ITSM
Rackspace US, Inc.
206 E. 9th Street, Suite 1300 , Austin, TX 78701, USA
États-Unis
This service is Optional. Outbound email relay service
Ivanti Neurons for ITSM, Ivanti Neurons for ITAM, Ivanti Neurons for Facilities, Ivanti Neurons for HR, Ivanti Neurons for GRC, Ivanti Neurons for PPM
Workato, Inc.
215 Castro Street, Suite 300, Mountain View, CA 94041, USA
États-Unis
iPaaS platform for Ivanti Neurons for ITSM, ITAM and Line of Business
Ivanti Neurons for ITSM, Ivanti Neurons for ITAM, Ivanti Neurons, Access, Ivanti Neurons for MDM, Endpoint Manager Mobile
R. Software, Inc. DBA RapidAPI
2 Shaw Alley, San Francisco, CA 94105, USA
États-Unis
This service is Optional. API Proxy that is used only when utilizing third party customer/partner integrations
Ivanti Neurons for MDM
Elastic Search, Inc
800 West El Camino Real Suite 350, Mountain View, CA 94040, USA
[email protected], Attn: Privacy Team, 800 W. El Camino Real, Suite 350, Mountain View, CA 94040 USA
États-Unis
Data hosting for Neurons for MDM
Ivanti Neurons for MDM, Endpoint Manager Mobile
Clickatell, Inc.
900 Island Dr UNIT 202, Redwood City, CA 94065, USA
États-Unis
This service is Optional. Online messaging service provider for device users with non-US phone numbers
Ivanti Neurons for MDM, Endpoint Manager Mobile
MapQuest Holdings LLC
4235 Redwood Ave., Marina Del Rey, CA 90066, USA
États-Unis
Map Quest feature in the administrative and self-service portals
Ivanti Neurons for Risk-Based Vulnerability Management, Ivanti Neurons for App Security Orchestration & Correlation, Ivanti Neurons for Vulnerability Knowledge Base
Amazon Web Services, Inc.
410 Terry Avenue, North Seattle, WA 98109-5210, USA
Allemagne, Inde, États-Unis
Infrastructure and data hosting, CDN, Operations
Ivanti Neurons for Risk-Based Vulnerability Management, Ivanti Neurons for App Security Orchestration & Correlation, Ivanti Neurons for Vulnerability Knowledge Base
Securin, Inc.
2440 Louisiana Blvd NE Suite560, Albuquerque, New Mexico, 87110, USA
Privacy Officer
2440 Louisiana Blvd NE Suite 560 Albuquerque, NM 87110,
USA
[email protected]
États-Unis
Vulnerability Management
Ivanti Neurons for Zero Trust Access
Lookout, Inc.
3 Center Plaza, Suite 330, Boston, MA 02108, USA
Canada, États-Unis, Irlande
Integrated Cloud Access Security Broker and Secure Web Gateway for Ivanti Neurons for Zero Trust Access, escalated support services
Ivanti Neurons for Zero Trust Access, Ivanti Neurons for Secure Access
Microsoft Azure
One Microsoft Way, Redmond , Washington 98052, USA
Microsoft Enterprise Service Privacy Microsoft Corporation One Microsoft Way Redmond, Washington 98052, USA
Canada, Pays-Bas, Singapour, Émirats Arabes Unis, États-Unis
Infrastructure and data hosting, CDN, Operations
Mobile Threat Defense for N-MDM
Lookout, Inc.
3 Center Plaza, Suite 330, Boston, MA 02108, USA
Canada, Allemagne, Inde, Japon, Singapour, États-Unis, Irlande
Partnered with Lookout to provide Ivanti Neurons for Mobile Threat Defense as an integrated add-on to Ivanti Neurons for Unified Endpoint Management; escalated support
Mobile Threat Defense for N-MDM
Zimperium, Inc.
4055 Valley View, Dallas, TX 75244, USA
Australie, Allemagne, Japon, Singapour, États-Unis
Partnered with Zimperium to provide Ivanti Mobile Threat Defense administrative console, and for escalated support
Tous
Cherwell Software APAC Pty Ltd
New South Wales, Australia
Asie-Pacifique
Operations, maintenance and support
Tous
Cherwell Software GmbH
Heidelberg, Allemagne
Allemagne
Operations, maintenance and support
Tous
Cherwell Software, LLC
Utah, USA
États-Unis
Operations, maintenance and support
Tous
Citrix Systems, Inc
15 Network Drive, Burlington, MA 01803, USA
États-Unis
Secure file transfer
Tous
Cloudflare, Inc
101 Townsend St, San Francisco, CA 94107, USA
États-Unis
Web monitoring, WAF, Denial of Service protection, and CDN provider
Tous
Coveo Solutions, Inc.
620 Davis Street, San Francisco, CA 94111, USA
États-Unis
Support Community intelligent search tool
Tous
Critical Start, Inc.
6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024, USA
Data Privacy Officer Critical Start, Inc. 6851 Communications Parkway, Plano, TX 75024, [email protected]
États-Unis
24/7 managed detection and response provider
Tous
IT Ivanti Israel Ltd
Ramat Gan, Israel
Israël
Operations, maintenance and support
Tous
Ivanti Australia PTY Limited
Sydney, Australia
Australie
Operations, maintenance and support
Tous
Ivanti Comercio de Software Brasil Ltda
Sao Paulo , Brazil
Brésil
Operations, maintenance and support
Tous
Ivanti Foreign Branches, Inc.
Utah, USA
États-Unis
Operations, maintenance and support
Tous
Ivanti Germany GmbH
Frankfurt am Main, Germany
Allemagne
Operations, maintenance and support
Tous
Ivanti Hong Kong Limited
Wanchai, Hong Kong
Hong Kong
Operations, maintenance and support
Tous
Ivanti International Limited
Dublin, Ireland
Irlande
Operations, maintenance and support
Tous
Ivanti Singapore PTE Limited
Singapore, Singapore
Singapour
Operations, maintenance and support
Tous
Ivanti Software (Schweiz) AG
Zurich, Suisse
Suisse
Operations, maintenance and support
Tous
Ivanti Software BV
Hertogenbosch, Netherlands
Pays-Bas
Operations, maintenance and support
Tous
Ivanti Software Canada, Inc
Vancouver, Canada
Canada
Operations, maintenance and support
Tous
Ivanti Software de Mexico, S. de R.L. de C.V.
Mexico City, Mexico
Mexique
Operations, maintenance and support
Tous
Ivanti Software Engineering Romania S.R.L.
Bucharest, Romania
Roumanie
Operations, maintenance and support
Tous
Ivanti Software Ireland Group Limited
Dublin, Ireland
Irlande
Operations, maintenance and support
Tous
Ivanti Software Technology (Beijing) Co., Ltd
Beijing, China
Chine
Operations, maintenance and support
Tous
Ivanti Technology India Pvt Ltd
Hyderabad, India
Inde
Operations, maintenance and support
Tous
Ivanti UK Limited
London, United Kingdom
Royaume-Uni
Operations, maintenance and support
Tous
Microsoft
One Microsoft Way, Redmond, WA 98052, USA
Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA
États-Unis
Microsoft suite of applications and services within the organization
Tous
Pulse Secure GmbH
Munich, Germany
Allemagne
Operations, maintenance and support
Tous
Pulse Secure UK Limited
Doncaster, United Kingdom
Royaume-Uni
Operations, maintenance and support
Tous
Salesforce.com, Inc
One Market Street, San Francisco, CA 94105, USA
États-Unis
Customer Relationship Management System
Web@Work for iOS, Web@Work for Android, Email Plus, Endpoint Manager Mobile, Mobile@Work for Android, Mobile@Work for iOS
Mixpanel, Inc.
One Front Street, 28th Floor, San Francisco, CA 94111, USA
[email protected], Mixpanel, Inc. One Front Street, 28th Floor San Francisco, CA 94111 USA
États-Unis
Product analytics for Mobileiron apps
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Notice and Disclaimer
This document is subject to change at any time. Ivanti may provide notice of any such changes in accordance with the terms and conditions agreed with you.
VERSION: April 16, 2024